It was great catching up with Dave with Darren on Tuesday last week. We talked on a fairly wide spectrum of topics. Dave’s follow up post got me thinking.
Taking time out to workshop situations and reactions can be difficult, especially if you are very busy, but it is still worth while. It makes me wonder whether there is a technical solution to the problem. Would it not be possible to build an support system for consultants (kind of like an expert system) which allows them to pick a scenario, have the system tell them the possible course of action, and the probability of certain outcomes.
Each consultant could have this loaded onto their PDA and when they are late (using Dave’s scenario) they would pick “Late for meeting.” and you could follow it through to its likely conclusion. Of course, a bit part of consulting is the human interaction so this probably isn’t going to make a good consultant any better – but it would be a good training aid for those that are having trouble getting out of the cube worker mindset.
I wonder how you can scale group learning so that only a minimum of information is lost down the cracks?