I posted just tonight about how I think that more and more business systems are going to need to be made accessible over the Internet. Anyway, I was reading through my backlog of interesting blog posts and I came across this one from Stefano Demiliani about the future release of Microsoft CRM 4.0 (codenamed Titan).
There were two interesting things that I noticed about this release in particular, first, it will be using .NET 3.0 to support its Workflow Engine (go .NET!!!) and second it will support multi-tenancy. This has to be due to some of the hosted offerings in the same space but its a sign that even the big software companies are starting to adjust their attitude.
But what could be driving this? Well, I think that users are getting smarter. We are starting to get a generation of users in the enterprise today that aren’t afraid of technology, but not only that, they know exactly what they want and they are willing to pop out the AMEX and pay for it.
A hosted technology offering is actually a way to by-pass a lot of red tape and if you can get at it running over port eighty then even better.