Monthly Archives: February 2012

Status of Technology in Business

The last 48 hours in media news has been interesting (as a casual observer). I heard on the radio this morning that Fairfax was reducing their newspaper distribution to regional and remote communities, instead favouring delivery of the same content via online mediums. This completely makes sense for them as a business. They have had an online presence long enough now to have figured out the business model in the online space.

It used to be that regional newspaper delivery was a necessity, and essential part of the fabric of society. But technology changes all that and the writing has been on the wall for quite some time.

Also related to Fairfax was an e-mail I received from the Australian Financial Review (AFR) stating that they will be no longer producing their monthly magazine “MIS Australia”. Instead they are planning on integrating the essence of that content into a technology section within the AFR.

The whole situation makes me think about the increased importance of having technology representation on company boards to help them understand the impact of emerging technology and suggest out the business can react, if not benefit from the continual changes that it brings.

I read another Fairfax publication, BRW. By virtue of the fact that Readify has previously won BRW Fast 100 (2006, 2007), and BRW Best Places to Work (2010, 2011) I receive a copy of the magazine each week. I find the content very interesting but I often wonder why there isn’t more technology related content. Maybe I should offer to write a column with the CTO perspective!

Mail relay limitations in Office 365

A little while ago I tweeted about a limit in Office 365 we came across regarding the number of unique e-mail addresses a single Office 365 account could send to within a rolling 24 hour period. The people behind the @Office365 Twitter account contacted me to get more information and confirmed that this limit existed, and that currently they have no plans to change it.

Obviously I was disappointed because a send limit of only 1500 unique recipients in a 24 hour period ultimately means we need to introduce more complexity into our environment which offsets the benefit of using a cloud hosting provider.

Today I saw e-mail communications from our internal team coming up with a plan on how to work around this limitation, but it still strikes me as unnecessary. Surely this is something that Microsoft can change, especially considering that they have brought CRM 2011 into the OSDP environment and through the use of automation and workflow you can end up sending quite a bit of e-mail.

Please Microsoft – get this sorted!

When will partners get access to Dynamics CRM 2011 Online in OSDP?

As a Microsoft Partner we like to dog-food Microsoft products before we go out and recommend them. It allows us to spot issues early and come up with techniques for working around them. In order to dog-food effectively you need to use a product for real, and put up with all the pain that entails. We’ve done this with BPOS, Office 365, on-premise CRM, Windows Azure, SharePoint, and Team Foundation Server – and we continue to do it today.

In December Microsoft announced that Dynamics CRM 2011 Online is now supported in the Online Service Delivery Platform (the same one that hosts Office 365). This is a very important development for CRM 2011 Online because it enables customers who are using Office 365 with ADFS enabled federated identity to use the same usernames & passwords to access an CRM 2011 Online environment, and not have to use Live IDs as required by the old CTP (Commerce Transaction Platform).

Now – before I go any further I have to say that Microsoft is very liberal with licensing for their partners. As a Microsoft Partner we get a large number of IUR (Internal Use Rights) licenses to try out Microsoft products. The benefit to Microsoft is that we can effectively try their products in real world scenarios before we deploy them with customers. Win/win all around.

Unfortunately since the move to OSDP, Microsoft Partners have been able to make use of their IUR rights on the OSDP platform. Because we have Office 365 access we can go and enable CRM 2011 Online, but we have no idea when partners might be able to make use of their IUR rights or even whether we can enable it AFTER we start using CRM on the OSDP environment.

For what it is worth I am more than willing to spend some money enabling CRM 2011 for a subset of our users to start transitioning our systems across, but before I go live with CRM 2011 Online I need to know that the IUR rights can be applied to the instance in the Office 365 environment.

I’ve had a fair bit of trouble locating someone to talk to about this who can give some visibility into what is going to happen, and when. So hopefully this post connects me with the right people.